Council Tax is an annual fee you pay to your local council. The cost is set by your council and goes towards funding local services. Find out more about Council Tax, how to make sure you’re not paying more than you have to, and what to do if you’re struggling to pay.
What’s in this guide
- What is Council Tax?
- What does Council Tax pay for?
- How much is my Council Tax?
- Can I get a reduction?
- Paying your Council Tax over 12 months instead of ten
- What is my Council Tax band?
- How to get your home’s Council Tax band reviewed
- Complaints about Council Tax
- If you miss a Council Tax payment
- What happens if I don’t deal with my Council Tax debt?
What is Council Tax?
Living in Northern Ireland?
In Northern Ireland, you have to pay domestic rates instead of Council Tax. Find out more on the NI Direct website
Council Tax is an annual fee your local council charges you for the services it provides, like rubbish collection and libraries. Normally you pay it in ten monthly instalments, followed by two months of not making any payments.
How much Council Tax you pay depends on:
- your personal circumstances
- which valuation band your property is in
- how much the council needs to fund its services.
What does Council Tax pay for?
Did you know?
If you’ve been overpaying on your Council Tax for years, you might be entitled to a refund worth thousands of pounds.
Local services are funded by Council Tax. This includes:
- police and fire services
- leisure and recreation projects, such as maintaining parks and sports centres
- libraries and education services
- rubbish and waste collection and disposal
- transport and highway services, including street lighting and cleaning, and road maintenance
- environmental health and trading standards
- administration and record-keeping, such as marriages, deaths and birth, and local elections.
Council Tax isn’t used to pay for health services.
How much is my Council Tax?
The amount of Council Tax you pay depends on the value of your home and where you live.
Find your local council and how much you need to pay using the links below:
- England – GOV.UK
- Scotland – Scottish Local Government
- Wales – Welsh Local Government
Each of the links above will get you to your local council’s website.
From there, you can find information on Council Tax.
You might also be able to contact them directly and ask.
Can I get a reduction?
You might be able to get a reduction on your Council Tax if you're:
- On a low income.
- A student or you live with students.
- Living alone or are the only adult in your home.
- Getting certain benefits, such as Jobseekers Allowance, Income Support, Pension Credit, Employment and Support Allowance and Universal Credit.
- Disabled or someone you live with has a disability and as a result needs to live in a larger home.
- Severely mentally impaired or living with someone who is.
- A care leaver in Scotland, where you’ll be exempt from Council Tax between the ages of 18 until you turn 26.
- Living in certain counties in England and Wales and are a care leaver.
- A member of the armed forces, depending on your circumstances.
- Moved into a care home or hospital.
- In prison – unless you’re serving a prison sentence for failing to pay Council Tax.
To find out more about who can get a reduction, and to apply, use the links below:
- England – GOV.UK
- Wales – Welsh Local Government
- Scotland – Scottish Government
Paying your Council Tax over 12 months instead of ten
Most councils allow you to choose to spread your Council Tax payments over 12 months instead of the usual ten. Just ask your council if they offer this option.
Making the same payment every month might make it easier for you to budget.
If you pay in 10 instalments you won't pay any in February and March.
Budget Planner
To help you manage your money, use our free and easy-to-use Budget Planner
What is my Council Tax band?
England and Scotland
England and Scotland have eight Council Tax bands – ranging from A (the cheapest) to H.
Your home’s Council Tax band is based on its rateable value – the more expensive the property, the higher the Council Tax band.
Wales
Wales has nine bands – from 1 (the highest) to 9.
If your home is in a higher valuation band than it should be, you’re probably paying more Council Tax than you should.
How to get your home’s Council Tax band reviewed
Did you know?
Up to 400,000 homes in England and Scotland are in the wrong Council Tax bands. Welsh homes were more recently evaluated and are less likely to be in the wrong band. (Source: MoneySavingExpert)
If you think you’re overpaying Council Tax because your home is in the wrong Council Tax band, you might be entitled to a refund.
To get this refund, you’ll need to ask for a review.
But be aware that the review might lead to your council putting your property in a higher band.
To find out how to get your Council Tax band reviewed, visit the MoneySavingExpert website.
Complaints about Council Tax
If you have a complaint about your Council Tax, you’ll normally have to complain to the council first. They should take no longer than 12 weeks to resolve the problem.
But if you’re unhappy with the outcome, or they’re taking too long to resolve your complaint, you might be able to complain to the Local Government Ombudsman
If you miss a Council Tax payment
Falling behind – even by one monthly payment – can be quite serious when it comes to Council Tax. If you don’t act quickly you could be asked to pay the full year’s payment upfront.
Help with the cost of living
Worrying about money because of rising rents, high energy bills or debt? If so, we're here to help.
Take the first steps to find your way forward with our guides to help you with the cost of living.
So if your Council Tax was £217 a month, but you missed the first payment of the year, that would turn into a debt of £2,170 – assuming you paid it over ten months.
The most important thing is to get in touch with your council as soon as you think you might miss a payment, as this increases the chance of them being able to work with you.
Join our Facebook group
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Some councils will let you make the payment a little late, so you can carry on making future payments as scheduled. Others might be able to increase your future payments to make up for the missed payments.
If you’re on a low income, you might even get a reduction on your bill. It varies by council and individual cases. If you contact your council as soon as you’ve missed a payment, they’ll often help you.
What happens if I don’t deal with my Council Tax debt?
Not paying your Council Tax and ignoring the letters you’re sent can quickly turn into a serious problem.
First, you’ll get a reminder from the council about two weeks after you miss a payment.
If you pay within seven days, you don’t need to do anything else. The debt will be clear and you’ll be able to continue paying your Council Tax in instalments.
If you don’t pay within seven days of the reminder or if it’s the third time you’ve been late with Council Tax payments that year, the council will send you a ‘final notice’.
The final notice will tell you to pay all your Council Tax for the rest of the year within seven days.
If you don’t pay within seven days of the final notice your council will usually apply to the courts for permission to collect the debt from you. This is known as a ‘liability order’.
After this, your council can get your employer to pay your unpaid Council Tax directly from your wages.
They can also apply to take money from certain benefits, including
- Employment and Support Allowance
- Income Support
- Jobseeker’s Allowance
- Pension Credit
- Universal Credit.
If this isn’t possible, the council might send a bailiff (called a Sheriff Officer in Scotland) to your home.
You’ll have to pay court costs and possibly bailiff fees as well as your debt, which can add hundreds of pounds to your bill.
For more information about stopping bailiffs at your door, go to the Citizens Advice website
If you’re in England, it’s also still possible to get a prison sentence for getting behind with Council Tax.
